To be way more realistic these breakthroughs actually rarely happen but when they do it is profoundly rewarding.
Employees are often just struggling to get all of their basic job requirements completed for the day that they forget about the very personal aspect of the job. I swear the amount of needless paperwork that I do just because the ministry requires it of us to cover the homes butt really infuriates me. It is wasted time that should be spent on more resident care.
It can be a very harrowing experience but I've had countless encounters where major breakthroughs have been achieved directly through my actions.
These have varied from small examples of a resident smiling who people thought was catatonic or a resident allowing herself to be fed who would typically lash out physically to getting a woman to actually communicate in full sentences who hadn't spoken in weeks.
I've even actually had a couple of breakthroughs I'd argue that are even more profound than the one seen in the video that are simply too personal to share.
The satisfaction I get from these moments cannot be understated. Whether it be simply a smile or otherwise.
So my basic message would be to health care professionals to not forget the human aspect of the job as there are some definite sunny breaks to be had in what is often a very depressing existence if you are willing to put in the effort.
And likewise our politicians, managers/supervisors, bureaucrats, and family members should be aware of just how much work is required of our health care professionals and to provide these workers with whatever means you can so they can do the best job they can with our aging populations.